Book an appointment 0800 612 5050

If you are currently in receipt of benefits you could receive a boiler fitted free*

Check your eligibility today!

*Funding levels may vary; a contribution may be required towards the cost of install.

Replace your Gas, Oil, LPG Boiler or
Storage Heaters free of charge*

Do you qualify?

Why choose an Oil Boiler?

Oil boilers tend to be the least efficient of all heating types currently available however replacing an old Oil boiler with a newer more efficient model could still save you money on your fuel bills!

It will also increase the Energy Performance Certificate (EPC) rating of your property. Oil boilers also mean you simply pay for what you use – no fixed bills per month, which is ideal for off-grid properties.*

Funding is available via both ECO and Green Deal

*Oil boilers are installed with a 5 Year Warranty as standard. 

ADEY Water Test Kit


ADEY Water Test

We carry out a water test after every install to ensure that the boiler has been installed to the highest possible standard.

The ADEY Water Test Kits are all sent to ADEY’s state-of-the-art R&D facility in Kent, which is the only laboratory in the HVAC sector to be UKAS accredited for testing central heating system water. Once the water test passes you will be issued with a water test pass certificate, further reinforcing the Vaillant and Intergas Manufacturer Warranties.

ADEY MagnaClean Filter

ADEY Professional Heating Solutions is the industry-leading name in magnetic filtration. ADEY’s MagnaClean filters are the best selling brand with more than three million installed throughout Europe.

We fit ADEY MagnaClean Filters on all of our boilers as it is proven technology that guarantees your heating system’s protection. The use of this filter helps us to maintain the 10 Year Parts and Labour Manufacturer’s Warranty provided on every Vaillant boiler and 12 Year Parts and Labour Manufacturer’s Warranty on every Intergas we install. 


Lyric T6R Smart Thermostat

Evohome Wifi Connected Thermostat
Evohome Wifi Connected Thermostat

Honeywell Logo

Why Honeywell Smart Heating Controls?

Honeywell Smart Heating Controls will reduce your energy bills and change the way you use your central heating. Research has shown that 82% of energy consumed in the home is used by heating and hot water. You could see as much as a 40% saving simply by upgrading your basic timer and thermostat control to an evohome smart system.*

Therefore installation and proper use of heating controls could save you up to £434 per year. Additional Honeywell smart home products are available from us.

*Source: Energy Saving Trust & Research conducted by the Energy Saving Research Unit. Strathclyde University 2013 & TACMA 2013.

Customer Reviews

Review by Steve E
All was great engineer/fitters turned up on time and on the start day . The boiler and heating were installed very quickly . Ther was little mess or disruption and always polite and professional . Everything was done as we had been informed it would ...
Review by Paul
When I had to change my boiler, it's a major decision my wife and I had to make, not just the cost, but disturbance and running cost. I contacted Valley Heating Services and discussed our options over the phone. Then a nice man visited at the time we...
Review by Mr Clarke
Excellent service
Review by Mrs Brookes
The boiler fitters were brilliant and very tidy
Review by Ms Gibbs
Happy installation guys....quick new boiler fitted no problem
Review by Mrs Underwood
The installer gave 100% of his time and came from yorkshire all the way to the Sussex coast. He was quick and efficient and spent his time non stop on the boiler and checked the radiators.
Review by Mrs Goalby
I had valley heating to install my new gas boiler,excellent service,they turned up on time he was a friendly young man they did a really good job left my house nice and tidy,I would definitely recommend them
Review by Mrs Harrison
No complaints what so ever excellent service
Review by Mrs Morgan
Had a new boiler installed from this company...the engineer was first class and fitted it in no time at all, when I went to look I could not believe that he had done it with NO DAMAGE WHATSOEVER to the wall or decor!!!!! Everything was clean and w...
Review by Mrs White
The helpful advice and speed of service in fitting a new boiler was excellent. The workmen very pleasant and efficient and left no mess. I would recommend the service to anyone
Review by Miss Richards
I had my boiler replaced and the engineers were extremely polite, helpful and professional. I would highly recommend them
Review by Mr Gray
the lad who fitted my boiler was very polite and he did a very good job on the boiler very pleased with the work he did thank u
Review by Mrs Monaghan
Excellent professional service-efficient and polite.
Review by Mr Catley
What a pleasant change, a company with technicians who turn up when they say they will, who go beyond the basic into fantastic customer service and contact you after to ensure everything is up to your satisfaction. We paid a very low price for ou...
Review by Mrs Lyons
I had a boiler fitted they were such lovely guys that fitted it and very tidy ????
Review by Mrs Pawsey
Very clean workers always removed their dirt.Also very nice people and helpful.
Review by Mrs Malone
Fantastic engineer who came at 08.00 and worked hard all day until he had it fitted. I was very impressed with him and our new boiler. The office side was a little bit chaotic but with the engineer they sent out I was very very impressed. Thanks
Review by Mrs Hutchinson
Heating not working and dealt with swiftly.
Review by Mr Bowker
I got a nice boiler fitted with no fuss no mess, I got 100% off with the gov warm home, but still got 100% service and "A"rated boiler. Couldn't be simpler and I couldn't be happier. Thanks Valley.
Review by Mrs Fleury
Perfect customer service Helpful from the very first enquiring phone call 2 wonderful lads installed the boiler, left no mess and explained in detail how it worked Aftercare also excellent Would defiantly recommend
Review by Mrs Lenaghan
Very efficient explained things got work done even cleaned everything away after very satisfied
Review by Brenda
Absolutely delighted with the whole service! We had an engineer called Darren out and he fitted my boiler efficiently! I am really pleased with the work! Would definitely recommend Valley Heating Services to anyone!!!
Review by Miss Jourdan
I was appalled that the entire boiler had to be lifted up into place by the man working on his own. It was extremely heavy and there should have been two men for the job (or this part of it.) This is a Health and Safety matter, as an accident could o...
Review by Wendy
Had my storage heaters removed and full central heating fitted, Excellent service and attention to detail by all involved. Love the V Smart app! Thank You!!
Review by Ms Neville
Very good all the work excellent great boiler would recommend them to anyone
Review by Miss Towers
Review by Mr Oldham
Bills are higher than than old boiler was, thought a more updated model would be more economical !
Review by Miss Kirby
I found the installers very quick and obliging. The new boiler installed is excellent and I would recommend this company to anyone.
Review by Miss Smith
Excellent service, very happy with boiler. Workmen were very polite, clean & tidy! A++++++
Review by Mrs Hinchcliffe
I had my old back boiler system upgraded to a combi boiler by VHS. I really can't praise them enough, the pre installation survey was carried out very professionally, with all my questions and concerns being dealt with satisfactorily. Prior to inst...
Review by Miss Brown
All did a very good job and had to change the date of the install but when they advised it was becouse some one did not have any heating that nade me think that could Have been me or some one with a baby and all credit to you all for thinking of yo...
Review by Mr THOMAS
We have been very happy with the service provided by Valley Heating Services.
Review by Mr Ives
Very efficient service and very competent and efficient fitters.
Review by Mr Stavris
I had a complete central heating system installed by VHS - can't fault the work, the communication was very good especially the surveyor. The work was done with a minimum of fuss, very professional, very clean work. Would definately recommend Valley ...
Review by Mr Bignell
the work was done in a day and was left clean and tidy
Review by Mr Willoughby
VHS provided a first class product (Vaillant Eco TEC Pro 30 boiler) which was fitted by two very polite and professional fitters. All at an extremely competative price and on time. No hesitation in recommending this company after the service we rec...
Review by Mrs Fisher
The engineers came on time, they installed very quickly and no problems have been received from the installation.
Review by Mr Ellis
Excellent sevice
Review by Mr Ofori-Attah
ValleyHeating Services Limited is a good company First class heating company. I will recommend the brilliant any household for central heating system. Bravo and thank you so much for your reliability. Ernest Ofori Attah.
Review by Anonymous
made my home much easier,cheaper & a nicer place to be.It is simple to control my c.h & h.w,also the workers were very pleasant & helpful & understanding,they explained how everything worked,then also tidied up the mess.10/10
Review by Mr Hirmiz
Perfect Choice, Perfect Work
Review by Mr Smith
they did a very good job and very fast cleaned up well after then and left the house tidy
Review by Mrs Nield
He knew want he was on about and explained everything he was doing.
Review by Mr Richards
The engineer came at the agreed time, he was courteous, fitted the boiler with no fuss and Cleared up the mess afterwards. The boiler works fine, very quiet. I am a happy customer.
Review by Mr Adamkovicius
Would recommend to anyone.
Review by Mr Rastenis
Boys done very good job, very quick and with no issues ,recommended for everyone, plus very good price.
Review by Mr Dubourg
Two years ago we had a new boiler from Valley. The service,fitting and after care has been very good. Should we need a new boiler[?!] we will have no concerns about asking Valley to do the job!
Review by Mr Hogg
Excellent service with a very good price
Review by Mr Leatherbarrow
Friendly service, competitive quote, quick timescale and efficient installation with minimum mess.
Review by Mr Marshall
Simple boiler service and the engineer found a problem/leak with our outside meter. Helped us sort it out with National Grid and then came back to finish the service. A big thank you to Kieran.
Review by Mr Mills
A great service from Valley Heating Services. The fitting team did a great job and very friendly. No problems at all. I would recommend them.
Review by Mr Cross
The new boiler installed has already had an impact on the amount of water used before we have hot water it our taps. This is a very efficient boiler-needless to say we are very happy with it.
Review by Ms Duhoe
My boiler was instal on a timely manner the engineer was so friendly & chatty talk me through all that I need to know about my new boiler ensure I was satisfied with the work... Can't say more than said... very reliable &I custom focus... impressed....
Review by Mr McCarty
VHS did a good job for a fair price. The installation engineer was very helpful. Would recommend to anyone. Terry McCarty
Review by Mr Fowler
the central heating system was installed efficiently and expertly by two very hard working engineers.everything from meeting the vhs rep.and placing the order,to having the system installed was a good experiance.
Review by Anonymous
People are always quick to leave bad comments, but never good ones. I have had a new boiler installation by VHS and I was really impressed with the speed in which they got my job booked in and completed. I have a young family and was without heating ...
Review by Anonymous
Fantastic service from VHS. Vaillant boiler fitted with 10 yr warranty. Highly recommended!
Review by Mr Barber
Installed a whole new heating system for me, efficient boiler and radiators throughout, excellent workmanship and value for money.
Review by Anonymous
I ve known this company over 20 years and have recommended them to many friends and family they have always been really professional and knowledgeable
Review by Julia
First class service from sale to installation. Fitters arrived on time and really polite and professional at all times. Would definitely recommend to friends and colleagues
Review by Ian B
Had a system boiler install from them on the 16th of June as an emergency job Absolutely fantastic service from both the engineers on site & the office staff Couldn't have wished for a better job Thankyou
Review by John Oakford
When my boiler broke I shopped around with various companies from British Gas to a local man-in-a-van. Of all the businesses I called for a quote, I found Valley Heating very professional from the initial enquiry through to installation. Their sales ...
Review by Anonymous
Valley Heating Services installed my boiler and maintain it for me. I have always been extremely satisfied with their work and the customer service is very good .
Review by Liz Rumsey
Very impressed with the customer service I have received from Valley Heating Services .The staff are always efficient and friendly and I am very satisfied with the boiler .
Review by Mark Everett
Freindly, knowledgable and a fair price for a Vaillant boiler. Everything working and can't believe how hot my new radiators are. Should have changed them years ago!!!
Review by Rachel D
Had a new Combi fitted 5-weeks ago and cannot fault any part of the experience and my new Vaillant boiler. Used Valley's online quote tool to avoid a sales call. The quote only took 10 minutes of my time and at the end I was given a firm price (far ...
Review by David J
A First class job from start to finish,everything was done on time and on price.The team at Valley from the office ladies to the engineers did a great job.They all looked after us and nothing was too much trouble.Its hard to find good companies , add...
Review by Mark
Had full heating replaced great job done by all from start to finish five star service
Review by Nick Malaczynski
Guys were very responsive, clean and tidy and came up with some great ideas to get round some difficult issues
Review by Amy
Absolutely fantastic service from both the engineers on site and the office staff Couldn't have wished for a better job definitely recommend
Review by Anonymous
My Aunty Angela had an old boiler replaced by Valley. Great workmanship, quick and tidy.Many thanks.
Review by Miss Edgerton
I thought they were very polite, helpful and got the job done quickly. Great Service. The guy who fitted my boiler was great too, fantastic job!
Review by Sarah rotherham
Just want to say a massive thank you to Richard Dean and his engineers Johnathan and Elliott for the excellent work carried out on installing my new boiler. Thanks again lads great work would recommend them to anyone.
Review by Sarah rotherham
Just want to say a massive thank you to Richard Dean and his engineers Johnathan and Elliott for the excellent work carried out on installing my new boiler. Thanks again lads great work would recommend them to anyone.
Review by Darren
Excellent customer service, Friendly helpful staff, competitive prices and a brilliant job done on my install
Review by Mr Smith
New boiler fitted and functional is good time as proposed and quoted
Review by Mr Colborne
They did the job what I paid for
Review by Mr Loxley
Expert servicing and gas safety check again - Thanks. Just one criticism - engineer was off sick on the original date planned and I was not informed that he would not be coming until I rang VHS at about 11am. It wasn't a big issue for me but some cu...
Review by Mr Pringle
Excellent Boiler. Just waiting on a service to be rebooked. Other than that, no complaints, thank you. Regards Emile
Review by Rusty Gladdish
Our overall experience of Valley heating Services has been good albeit after a few hiccups. On the appointed day a dynamic young team drove down from Sheffield to our home in Wales. Ours was a challenging task as we are on three floors and they had t...
Review by Rusty Gladdish
Our overall experience of Valley heating Services has been good albeit after a few hiccups. On the appointed day a dynamic young team drove down from Sheffield to our home in Wales. Ours was a challenging task as we are on three floors and they had t...
Review by Mr Metcalfe
New boiler fitted last year which is far ,better than the old one No more worries now See what its like after the first service
Review by Miss Hetherton
I had new boiler fitted last year valley heating services are very good answering any questions and quick to help if you have a problem
Review by Mr Oldershaw
New. Boiler 29/11/2016.Freindly engineer,neat work,,but apparently not correct coding ,so would not reach reasonable heating temp ,had to call Vallaint engineer to rectify,took 30 seconds with knowledge.
Review by Mr Patel
They installed the excellent Valliant boiler which has operated trouble free for the last 2 years.
Review by Mr Aimen
Review by Mr Buckton
My fitting of this boiler was done on time one year ago on the 16/2/2016, but now need the one year service , have tried to phone you several times but can never get through, in the past i have again tried to contact you for help with the boiler cont...
Review by Mrs Bird
little disappointed as we were rang just under a year after fitting to arrange for a free first year service, we could not do the date given and was told they would ring back with alternative date, but heard nothing more
Review by J Needham
Update from my previous post. Had a call from VHS, (didn't get the name of the young lady unfortunately as she was extremely helpful) about setting up a time for the electrician to install the internet thermostat so I mentioned the problems I was ha...
Review by J Needham
Update to last post. Received the call from the supervisor they said they would make within the hour (will done again VHS, communication has improved) and he assured me the flow problem with the shower was not the boiler but the 'old' shower and that...
Review by Mrs Wales
New boiler fitted 9th September 2016. Jason the fitter arrived, inappropriately dressed. T-shirt with semi-naked ladies on it. Was told, before new boiler was fitted, that all the radiator valves would be replaced, but they were not. Outs...
Review by Mr THORN
I am not to please with the way you are show how to operate the boiler and set up the timer box's, this is nothing against the gentleman who fix's the boiler in as he done a really go job, but their is no way of turning it of on the boxs if to hot ...
Review by Ms Yip
I am not said I am very happy with your services. The timer control is not good, it is difficult to use.My friends said it is the cheaper product.and other thing is how many years for guarantee.
Review by Mr Lee
The engineer that fitted the boiler was brilliant but was let down by their office. An extra radiator I asked for never made it on to the order. It took a month to get the electrician to come and wire it in properly. Calls to head office result in be...
Review by Mrs Draper
The people I have dealt with were very good, but the communication was very poor. A courtesy call would have been very helpful when I called regarding a leak the day after my new boiler was fitted
Review by Mr Osborne
The thermostat is not user friendly .Do not like it at all ,we have already complained about this before , nothing was done.Obviously too complicated for your engineers .What chance would we have .We have had to chase you for every free service , th...
Review by Mrs Peacock
My boiler keeps loosing pressure I couldn't get hold of valley heating so I phoned the boiler makers who told me if they came out and there was nothing wrong with the boiler they would charge me £ 90 for the call out . I then got hold of valley heati...
Review by Emer Clark-Ward
Agreed to have new boiler and 6 radiators installed and this job commenced on 9th February; it could not be completed in one day and am still waiting on last radiator to be put in as on 3 separate occasions, they could not provide correct size of rad...
Review by MJ
Tried to book a 2nd year service, no one turned up on the booked day, no communication from office to say why and wont respond to further requests for a service. I will be getting someone else to do the work.
Review by Mr Shepherd
The installation was not as per the quotation, I have since discovered the installation was faulty and that seals in the exhaust flume pipe were damaged at the time. This resulted in water leaking from the pipe and excess noise from the boiler. I rep...
Review by Beverley Brookes nee Branch
my complaint is the same as below , Luke Birkinshaw and Trevor reported the company would not honour the Service Agreement. I also had this problem last year which was the the first years service. My agreement was made with the sales rep Chris Royle...
Review by sheila
Mrs S Berrett 9 Herons KT13 0PL THIS IS WHAT IS NEEDED quote from company nearby i've been waiting since October for you I getting tired of excuses To drain down the existing central heating system including any tanks, cylinders and redundant pipe ...
Review by Mr Mahdi
Communication very poor. Failure to return my calls on multiple occasions. Lack of professionalism and courtesy shown by telephone staff. Gas engineer installation were very good
Review by Mr Hudson
Tried to get my boiler serviced and kept ringing to book a time and was constantly given an excuse and told i would get a call back which never happened. Finally no one even answered the phone. Went somewhere else and got the job done straight away.
Review by Mrs Bull
The plumber didn't wire the electrics in properly and forgot to turn tne filter on.It was working when he left,but 2 hours later stopped working.!!! I tnen had to wait until Monday for the Vailant plumber to put it right. On Tuesday the Vailant el...
Review by Mr Goddard
A rather poor services especially the electrician.
Review by Mr Pinkerton
I had to make several calls to arrange a confirmed service on my boiler with continual mix ups dates from your advisors and finally being offered one out of the blue for next day when I had already made arrangements for one offered on another date. I...
Review by Anonymous
Poor communication, unreliable appointments, wasn't given the manual control I asked for.
Review by Kerry Dodd
Engineers sent from Sheffield down to Somerset after local engineer was turned down by valley for work as he said the work would take 2 days. Guess what he was right. Engineers arrived after leaving at 5 in the morning. Arrived at 10.30. Left at 7...
Review by Mr J Needham lincs
So far, not too pleased. Minor communication problems, like saying they will phone back and don't. Now that the boiler has been fitted (all done when stated so well done) workmen left finger marks all over one wall and now the shower water flow is ex...
Review by Mrs Bennett
Our experience was poor because of VHS's slowness to respond to our queries. The person we needed to speak to was never available and we were shunted from one to another.It was months after our application was made until the boiler was fitted. The wo...
Review by Mr Thomas
Never got my first year service
Review by Mrs Saunders
I am an 87-year old person living in my own house. Initially things went well, with an appointment being made within the promised time scale. However, the change out of the boiler was scheduled and then cancelled the day before installation. A sec...
Review by tosh
was contacted by these via sse energy in relation to governments boiler grant scheme,i was told i may have to make a small contribution,we were accepted for the grant for free replacement boiler,other quotes for this work before we applied for the f...
Review by Anonymous
You took over 6 months to sort the grant for my elderly father in law then you made 5 apps to fit and cancelled 3 and didn't turn up on 2 despite being told that he had no heating and hot water as boiler had stopped working. To leave a vulnerable pe...
Review by John Stacks
If i could leave a minus points score i would. Shocking company and shocking service. Bunch of incompetent fools and cowboys. Stay well clear and save yourself heartache.
Review by Julie Furnell, Filey
Salesman was very quick to give me a quote and promised as I had no heating or hot water, that said boiler would be 'installed within a week'. I waited in for a whole day for a surveyor to come and survey - this was a no-show. Numerous telephone call...
Review by Mr Brown
Survayer removed old boiler case to look at data plate and left top screws out potential co leak. Fitters have fitted boiler but fit the magna clean filter on the wrong side put it on the flow when a filter should be on the return to protect your boi...
Review by Ms Akers
Review by Mrs Ager
I made the mistake of applying for a grant, for a new boiler which was successful and this is where the problems started. I didn't hear anything from Valley, so I rang them and was told that they were coming on 15/12/2016. Result,or so I thought, the...
Review by Mrs Tucker
The worst experience of a firm in a long time , You are not at all organised , Wont deal with you ever again , Dreadful So I dont think for a min you will publish this review.
Review by Mr Geeland
crap do not give your grant money thy treat the disabled like shit all you get isa rubbish servis
Review by Ms Fox
I received a very poor service. All in all in took the best part of 6 months for your company to fit my new boiler despite me having no heating and during a cold winter period.I had a small baby suffering with pneumonia at the time. When you eventual...
Review by Andrew Stimpson from Nottingham
We had the Valiant boiler installation this time three years ago, the installation was proffesional and swift. However the after sales service is beyond very poor but we thought we would use the company that carried out the installation for any requi...
Review by Angela Eccles
I had a new boiler & some adaptation to the gate get system installed nearly two years ago. Part of the team who installed were great the othertwo aere sloppy dix a poor incomplete job. Took many photos e calls & much discussion to get job finished w...
Review by Georgina Benney
First appointment no show and NO phone call, when I phoned to ask where engineers were at 11.15am was told he was sick and whole office ill and no time to call me to advise even though I was the only installation they had to cancel that day. Illness ...
Review by Georgina Benney
First appointment no show and NO phone call, when I phoned to ask where engineers were at 11.15am was told he was sick and whole office ill and no time to call me to advise even though I was the only installation they had to cancel that day. Illness ...
Review by Anonymous
I have had 5 meetings installation dates missed and the office don't bother to call to apologise or to say the installer can't come. The whole outfit is chaotic and appallingly managed. The good news is as of 3rd March 2017 they have ceased trading ...
Review by M
Very poor service comparable to a cowboy company. Communications and follow up is extremely poor with little or no conflicts resolution. I would not recommend any dealings with this company.
Review by Miss Emma Redshaw
Terrible service. Not even had the new boiler 24 hours and it's leaking causing damage to my kitchen ceiling. Also the plumbers who fitted the boiler walked on my cream bedroom carpet with there dirty boots on without any consideration for my persona...
Review by Ms Rich
Under no circumstances use this cowboy company. My mother is elderly and sick and has 24 hour care. The company knew this and yet she was left with no heating or hot water and leaks in pipework. After many calls and being ignored completely I am sick...
Review by James Sinclair
APALLINGLY BAD SERVICE, WORST EXPERIENCE OF ANY COMPANY IN MY WHOLE LIFE. My water was too hot on a system you installed less than 6 months ago, scalding it was. an electrician came and swapped my cylinder thermostat with an old broken one from his v...
Review by Miss Aldred
Very poor customer service, made 4, yes 4 appointments for them to come and service the boiler they fitted. Each time a no show, they didn't have the common decency to call and say they weren't coming - just didn't turn up.
Review by simon
The installation was fine an independent engineers did it and all was good. Problem has been with there ongoing service, you just simply can't get hold of them. We have an issue wit the remote thermostat coming on at all different times even when rep...
Review by Anonymous
communication very poor canceled appointments without telling me,twice not a smooth installation not happy
Review by Anonymous
Cannot fault the onsite work, the installation of our boiler went very well and generally the office people I rang at VHS for help and advice were very accommodating. They were keen to help and listened to the problems and tried to find solutions. ...
Review by Mrs Ralph
I have tried to arrange my first year service with your company and on three arranged dates the engineer has not turned up and for the most part I have been left here waiting until late afternoon until I finally contacted your office. On the third ...
Review by Miss Gillam
Awful service, would never use the company again and would advise that no one else do so. Many problems, some still outstanding but they don't answer the phones, impossible to contact and don't return calls. Was left without any heat for a week over ...
Review by Anonymous
When we wanted to buy new boiler 1 year ago their service was perfect. We had included 1 year free boiler service. They arranged engineer visit. Unfortunately nobody came. Tbey did not call us at all. I phone them up a few times a week to make anothe...
Review by Mr Boparai
The old boiler was replaced by a new, smaller energy efficient boiler. It was installed quickly as the installers had second job in afternoon. They switched it on and the radiators and water got hot downstairs. After they left, I noticed I could n...
Review by Mr Burton
I had to keep chasing every step of the way, the installer that did the work up stairs caused damage but never reported it I found it a few days later
Review by Anonymous
Terrible service job left not finished and damage caused to my property
Review by Anonymous
shit and can't get my money back from them now
Review by Anonymous
Review by Anonymous
Review by Anonymous
Review by Simon rogers
Very bad service
Review by Anonymous
big mistake going near so called boiler fitters
Review by Ramesh from Birstall. Leicester
Boiler installation was nightmare. 2 days job was dragged to 11 days.Claimed loss of earning which company is refusing to honour. Boiler and controls are guaranteed for 12 years but room thermostat became faulty after only 4 weeks of normal use. Comp...
Review by trevor
installation was fine 2years ago. im supposed to have a 10yr warrenty valid if they service it every 12mths. i get 5yrs free service. after 12 mth they serviced it but he couldnt fix a leek as he said he wasnt a proper engineer. my 2nd service was du...
Review by Barry Shaw
Our heating wouldn’t come on so we rang valley heating who installed our boiler three years ago. The engineer didn’t arrive when were told he would and when we rang to find out where he was we were told that they would try to find him! The enginee...
Review by wiky
Very poor service. damaged floorboards
Review by Russell Price - Director Price Propety Mgmt Ltd
You didn't follow-up on a site visit despite knowing my central heating system had several fault. I have had to chase and chase for over 3 months yes .....3 MONTHS only to be told we don t have underfloor expertise. You installed a new boiler and a h...
Review by Shahbaz
Bunch of thugs. do crap work and expect u to accept it. Keep away from them
Review by Trevor Howdle
A new boiler was due to be fitted on 26/10/17 and I was told would all be completed within one day. They did not turn up on or the following re-arranged day. Did come 1/11 but stated pipe missing and could not be done, a senior engineer came in the a...
Review by Barry Shaw
Just following up from our last review and being charged an unbelievable charge for something that could be sorted over the phone as the engineer could have asked us if we had checked the batteries in the thermostat! Than you for your nasty threateni...
Review by Ali Cyril
very poor service,when you enquire very promising about everything once done that is it. i was told i will get a call regarding servicing after one year ,have not heard since it installed now i phoned to enquire all i am getting is free service per...
Review by L.Lawrence
Awful customer service. Was referred to them though the affordable warmth scheme in 2016. Had a survey of the house done and electricians come out to measure up to replace storage heaters then complete radio silence. They promise to write and call yo...
Review by Habiba
Had VHS come out and give a quote, after quite got accepted survey came out and increased price by £500. Reason was because they initially quoted a lower price which they cannot afford to now do as they said boiler price had gone up. Boiler prices do...
Review by Anonymous
Wish I checked out all reviews before I used Valley Heating Services. Stupid me!
Review by Luke birkinshaw
Booked a service for my boiler no one turned up no phone call to say they wouldn't be coming. Had similar sort of problems during installation where I was chasing electricians who wernt turning up when they were supposed too. Would not have used th...
Review by Ms Grove
Had a leak on installation, had a gas leak a week later and had to call out gas board due to schoolboy error made!! Could have killed my family as it was noticed at 9pm, an hour later and I may not be writing this review!! Have had to top up water ev...
Review by Anonymous
Cannot fault the actual install engineers but office staff were poor. Called on numerous occasions to try and arrange the install to no avail. Was told each time I would get a call back and this happened once, I was given an install date - no one tur...
Review by Anonymous
Terrible installation, the guy kept on about cleaning the system and my boiler had to be changed but I only had it power flushed properly 2 years previously. Had a radiator changed recently and when my plumber removed it the water inside was black an...
Review by Steve
Talked a good talk but the install was terrible. Had to get another company to put problems right. Avoid
Review by Anonymous
My elderly mum had this company fit and install a new boiler through the government scheme last year. twice I have made an appointment for it to be serviced twice no one has turned up. When they say they will arrive between the hours of am and pm sho...
Review by Kerry Dodd
Don't use this company. New boiler installed last November. Still waiting for thermostat and electronic timer controls to be fitted. Reported strong smell of oil when heating was turned on. They came last week to fix "weeping pipe" that had not b...
Review by Anonymous

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